Privacy Policy

PRIVACY POLICY

COLLECTION AND STORAGE OF PERSONAL INFORMATION

To provide our services efficiently, we may collect certain personal details, including your name, address, contact number, and email address. This information is gathered when you create an account, place an order on our website, or interact with our customer support, sales, or technical teams through the site, phone, email, or other communication channels. Examples of instances requiring such details include placing pre-orders, home deliveries, participating in promotions and competitions, or subscribing to marketing communications from Nexora Dynamics LLC.

We implement stringent security measures to protect your personal information from unauthorized access, loss, misuse, disclosure, or modification. When personal information is no longer required, we take steps to securely dispose of or de-identify it. The type of security measures varies depending on the nature of the data and how it is collected and stored.

Providing personal information is generally voluntary. However, if you choose not to share required details, we may be unable to offer certain goods or services that depend on this information.

USE OF COLLECTED INFORMATION

We respect your privacy and ensure that any personal information we collect is used for legitimate business purposes, including but not limited to:

• Providing and improving our services
• Addressing customer inquiries and concerns
• Personalizing user experiences and analyzing interest in our offerings
• Processing orders, payments, and deliveries
• Sending marketing communications and promotional offers
• Managing and maintaining online user accounts
• Enabling trusted third-party service providers to assist with logistics, technical support, or other essential functions

For marketing-related activities such as promotional offers, newsletters, and surveys, we provide the option to opt-out of receiving future communications.

DISCLOSURE OF PERSONAL INFORMATION

All personal information handled by Nexora Dynamics LLC is strictly confidential. We do not sell, rent, or share users’ personal details with any external organization without explicit consent. However, we may be required to disclose personal data to government authorities, regulatory bodies, or law enforcement agencies when mandated by legal obligations.

Additionally, Nexora Dynamics LLC reserves the right to use personal information in investigative or judicial proceedings related to fraudulent activities involving transactions conducted with us. Personal information may also be disclosed to enforce our policies, respond to claims regarding intellectual property violations, or protect the rights, safety, and property of individuals.

We may also share personal data with our corporate affiliates for fraud prevention or to provide joint services. These affiliates will only market to users who have opted to receive such communications.

DATA SECURITY AND STORAGE

We prioritize the confidentiality and security of your personal information. We have adopted robust security measures to prevent unauthorized access, misuse, or alteration of stored data. Our electronic systems are password-protected, and our staff is trained to uphold privacy and data protection standards.

All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to third parties. To enhance security, we recommend keeping login credentials private and signing out of shared or public computers after use. If you suspect unauthorized use of your account, please notify us immediately.

UPDATING AND REMOVING PERSONAL INFORMATION

If any of your personal details (such as name, email, or contact number) need to be updated or corrected, you can modify them under “My Account.” Alternatively, you may contact us directly at contact@nexorauae.com for assistance. If you wish to stop receiving marketing communications, you can opt out by clicking the unsubscribe link in marketing emails or by emailing us.

CHILDREN’S PRIVACY POLICY

Our website is designed for general audiences and is not intended for children under the age of 13. We do not knowingly collect personal data from minors without verifiable parental consent. If we discover that a child under 13 has provided personal information without appropriate consent, we will take steps to delete the data.

For purchases, individuals under 18 must obtain parental or guardian consent before making transactions on our site.

THIRD-PARTY LINKS AND ADVERTISERS

Our website may include links to third-party sites with which we have affiliate relationships. While we strive to partner with reputable organizations, we cannot control their privacy policies or practices. Nexora Dynamics LLC does not assume responsibility for the privacy standards of external websites.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy periodically to reflect changes in legal requirements or business operations. We encourage users to review this policy regularly to stay informed about how their information is used. Any updates will comply with relevant data protection laws in the UAE.

For any inquiries, feedback, or concerns, please contact our customer support team at:

• Email: contact@nexorauae.com
• Phone: (+971) 50 852 6027